Frequently Asked Questions
Shipping
We offer several shipping options, such as USPS Ground Advantage, Priority Mail and UPS Ground. Our turn around time for custom items is 7-10 days. All items are made to order.
Care Instructions
It is recommended to wash all apparel items inside out in cool water. Low heat or air dry. Tumblers and mugs should not be put in the dishwasher but can be hand washed with hot water and soap.
Returns, Exchanges & Refunds
Thanks so much for supporting my small business! All of my items are hand-pressed or made by me. My materials are also ordered once a week for regular orders or after party close for party orders. Because of this please allow between 2 to 3 weeks turnaround time for your order to ship or be ready for pickup unless another timeframe has been discussed and agreed on.
I inspect all items upon receipt and before packaging. If you happen to find any issues with your order please contact me within 3 days of delivery/pickup. The heat press can leave press lines which go away with first wash, but if you notice any other defects before washing or wearing please contact me to discuss. No refunds can be given after a shirt has been worn or washed so please inspect your items thoroughly and make sure to follow proper care instructions for washing and drying your shirts.Size charts are posted in each party and can be found on my website so refunds will not be given for incorrect size but I will be happy to create a return label for you to send back any shirt (except for custom orders) in the wrong size and exchange for correct size.
Where We Are Located
We are located in Clifton Park, NY. We offer local pickup as well as shipping.
How To Contact Us
Please feel free to contact me any time!
Happyshirtsbymelissa@gmail.com