Frequently Asked Questions

Welcome to Happy Shirts & More by Melissa!
Here you’ll find quick answers about orders, turnaround times, design options, care instructions, and more.
If you still need help, I’m always just a message away.

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Are designs available on products other than apparel items?

Yes! Every design you see on my website can be placed ont-shirts, sweatshirts, hoodies, tumblers, mugs, totes, and more.
Pick your favorite artwork — the product is totally your choice!

How can I see all of the available designs?

We have several design catalogs that are updated regularly. We try to showcase seasonal and our most popular designs directly on our website on the home page and in out Design Gallery.

How are the apparel prints made? Where do they come from?

We utilize DTF prints. DTF stands for Direct-to-Film printing — a high-quality method where your design is printed onto a special film, coated with adhesive powder, and cured. The transfer is then heat-pressed onto your shirt, hoodie, or sweatshirt, with a commercial grade heat press, creating a bright, durable, long-lasting print with amazing detail and stretch. DTF prints are extremely durable and hold up beautifully over time.
They resist cracking, peeling, and fading and can handle regular washing, stretching, and everyday wear — making them perfect for custom apparel.
DTF works on nearly any fabric color or blend, including cotton, poly, cotton/poly mixes, fleece, and more. This makes it perfect for the wide range of apparel styles I offer.

All of my DTF prints are created by a professional printing company that is also a mom-owned small business.

I love supporting another woman-led shop, and partnering with them ensures every print is consistent, vibrant, and top-quality.

Can I request a custom design or personalization?

Absolutely! I love making special orders.
If you need a certain design, want to add a name, number, team, or custom color, simply add a note at checkout or message me. I’ll confirm details before printing.

Can I order designs for a group, team, or fundraiser? How about for a Girls Trip or Family Vacaition?

Definitely! I offer group pricing, custom designs, color matching, and quick turnarounds for special events, fundraisers, matching holiday apparel, dance teams, cheer squads, schools, and more!

Use the Contact Us anytime for more info and to get started!

What if I don't see the style, size or color that I need?

I offer a wide range of products and styles — classic tees, relaxed fits, cozy hoodies, youth sizes, personalized gifts, multiple tumbler styles. etc. If you don’t see what you need, just reach out and I’ll do my best to help.

Use the Contact Us anytime for more info and to get started!

How long will it take for my order to be completed?

All of our items are custom made just for you! Our apparel transfers are ordered from a professional printing company located in TN. Custom apparel transfers typical turnaround is 7-10 business days, plus shipping time, if applicable.
Non apparel items such as tumblers, mugs, ornaments. tote bags, etc. turnaround time is 5-7 business days.

What’s the best way to care for my shirts and tumblers?

For apparel:
• Wash inside-out
• Cold water
• Low heat or hang dry
• Avoid fabric softener

For tumblers:
• Hand wash only
• Do not soak

Shipping

We offer several shipping options, such as USPS Ground Advantage, Priority Mail and UPS Ground. Our turn around time for custom items is 7-10 days. All items are made to order.

Returns, Exchanges & Refunds

Thanks so much for supporting my small business! All of my items are hand-pressed or made by me. My materials are also ordered once a week for regular orders or after party close for party orders. Because of this please allow between 2 to 3 weeks turnaround time for your order to ship or be ready for pickup unless another timeframe has been discussed and agreed on.

I inspect all items upon receipt and before packaging. If you happen to find any issues with your order please contact me within 3 days of delivery/pickup. The heat press can leave press lines which go away with first wash, but if you notice any other defects before washing or wearing please contact me to discuss. No refunds can be given after a shirt has been worn or washed so please inspect your items thoroughly and make sure to follow proper care instructions for washing and drying your shirts.Size charts are posted in each party and can be found on my website so refunds will not be given for incorrect size but I will be happy to create a return label for you to send back any shirt (except for custom orders) in the wrong size and exchange for correct size.

Where We Are Located

We are located in Clifton Park, NY. We offer local pickup as well as shipping.

How To Contact Us

Please feel free to contact me any time!

Happyshirtsbymelissa@gmail.com